WEBSITE DISCLAIMER

1. General Information
The information provided on this website is for general informational purposes only and does not constitute professional advice. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind regarding the completeness, accuracy, reliability, suitability, or availability of the website or the information contained on the website.

2. No Professional Advice
The content on this website is not intended to be a substitute for professional bookkeeping or financial advice. You should not act upon any information on this website without seeking professional advice tailored to your specific circumstances.

3. Limitation of Liability
To the fullest extent permitted by law, Novo Bookkeeping & Business Services disclaims all liability for any loss or damage arising out of or in connection with the use of this website or the information provided on it.

4. External Links
This website may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies or content.

5. Changes to This Disclaimer
We may update this disclaimer from time to time. Any changes will be posted on this page, and your continued use of the website will constitute acceptance of the updated disclaimer.

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PRIVACY POLICY

1. Introduction
Novo Bookkeeping & Business Services ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect
We may collect the following types of personal information:

• Full name

• Contact details (email address, phone number, mailing address)

• Business information

• Financial details necessary for bookkeeping services

• Any other information you provide to us directly or indirectly through our website or services

3. How We Collect Information
We collect personal information through:

• Direct interactions (e.g., when you contact us via our website, email, or phone)

• Forms and documents you provide

• Use of our website and services

4. Use of Personal Information
We use your personal information to:

• Provide and manage our bookkeeping services

• Communicate with you regarding our services

• Comply with legal and regulatory obligations

• Improve our website and services

5. Disclosure of Personal Information
We may disclose your personal information to:

• Our employees and contractors

• Third-party service providers who assist us in delivering our services

• Regulatory bodies as required by law

We do not sell or rent your personal information to third parties.

6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

7. Access and Correction
You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

8. Complaints
If you believe we have breached your privacy rights, you may contact us to lodge a complaint. We will respond to your complaint promptly.

9. Contact Us
Novo Bookkeeping & Business Services
Email: hello@novobbs.com.au
Phone: 0402 490 154
Address: PO Box 1204, Nuriootpa SA 5355

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